Thursday, 20 September 2018

Cannot modify 'email notifications' for the existing backup jobs for VSC/SMVI 5.x and onwards...

In SMVI/VSC 5.0 onwards, one cannot modify email notifications on the existing backup jobs after the SMTP server address has changed.

Cause:
This is a known bug:836088


Solution:
Thankfully we don't have to re-create jobs, following workaround will fix this problem.

1. Close vSphere Web Client.

2. Stop the following services from services.msc:


  •  Virtual Storage Console for VMware vSphere Server
  •  NetApp SnapManager for Virtual Infrastructure


3. Edit the following fields in the 'scheduledBackups.xml' file for every job:

C:\Program Files\NetApp\Virtual Storage Console\smvi\server\repository\

-----------------------------

    <notification>

    <addresses>

    <address>New_To_Address@example.com</address>

    </addresses>

    <smtphost>NEW_IP_Address</smtphost>

    <fromAddress>New_From_Address@example.com</fromAddress>

    <type>ALL</type>

    </notification>

4. Save and close scheduledBackups.xml

5. Start services that were stopped in step 2.

6. Open vSphere Web Client to see the changes made.

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